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Welcome to the Case Management Quality Check!

The quality check is a list of 19 things a case manager should do. You can use it to:
  • Learn what to expect from a case manager.
  • Tell your case manager what you think they do well.
  • Tell your case manager what they can do better.
After you complete the quality check, you will see your results. Your results will show what your case manager is doing well and what they could do better.

You can print your results. If you enter your email address, we can email you a copy.
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This project is provided by the Florida Developmental Disabilities Council, Inc., supported in part by grant number 2501FLSCDD from the U.S. Administration for Community Living (ACL), Department of Health and Human Services (HHS), Washington, D.C. 20201 as part of financial assistance awards totaling $4,438,490 with 100% funded by ACL/HHS. Grantees undertaking projects with government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official ACL policy and do not necessarily represent the official views of, nor an endorsement by, ACL/HHS or the U.S. Government.
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